United Electric Cooperative will be installing a new Advanced Metering Infrastructure (AMI) beginning August 1. United Electric’s current metering system is over 20 years old. Due to the age of the current system, United electric has been experiencing difficulties maintaining and supporting the existing AMI system. By installing a new AMI system, United will be able to capture members electric consumption on an hourly basis which will allow our members to have greater visibility to their usage profile. Below is a map of the locations we will be installing over a three year period. The AMI is a metering system that provides near real-time communication between parts of our electric grid.
Advantages to Members
- Allows on-demand meter reads.
- Stores load profile data.
- Calculates kW demand, records peak kW.
- Calculates voltages to an accuracy of +-1% and records min/max voltages.
- Logs date, time and duration of power interruptions.
Frequently Asked Questions
How can I access my electric usage information?
Your electric usage information can be accessed through our Smart Hub app. Smart Hub allows you to see your daily usage, pay your bill and even report an outage.
Will I be notified when they are going to be in my area installing my new meter?
Yes. We will send out an automated phone call to the phone number we have on file for you. The automated phone call will occur approximately one week before your meter is installed.
Will my electricity go off when they install my new meter?
Yes. Your electricity will be off for no longer than ten minutes while your new meter is installed.
Where will my new meter be installed?
Your new meter will be installed where your current meter is located.
Are you controlling my electric usage with the new system?
United Electric does not control any aspect of a members' energy usage. The meter only registers the amount of energy uses throughout the day, not how a member uses the energy.
Who will have access to my information?
Access to information is restricted to authorized utility personnel who need that data to satisfy a business function.