WHAT IS A SERVICE AVAILABLITY CHARGE?

The Service Availability Charge is a fixed fee designed to cover the costs of maintaining and delivering reliable access to electricity. It ensures the upkeep of infrastructure, such as power lines, substations, and meters, regardless of energy usage.

When we discuss Service Availability, population density is at the heart of the matter. As a cooperative, we purchase and distribute power to members who live across a vast region. Our service territory covers portions of eleven counties and includes nearly 4,000 miles of electric lines spread among those counties. We are sparsely populated but we still have to inspect, purchase and replace poles, conductors and transformers throughout our entire service area. Regardless of whether there is a dozen services per mile or one service per mile, the cooperative must build and maintain the infrastructure to make service available and keep it reliable.

To make service available to all members, no matter how far off the beaten path, cooperatives need to have some form of service availability charge. This charge helps to cover the minimum costs that are required to deliver service to every meter on the system - costs that remain no matter how much electricity is sold. Some of the fixed costs that the service availability charge covers are trimming and clearing right-of-way; trucks and equipment; poles, meters, and wires; computer systems and software.

Think of the service availability charge like this. If you own a car, you have to pay insurance, license, and taxes whether you drive every day or once a year. Fixed charges are like those expenses that come with your car and your cooperative budgets for these costs much like you do. While you may not use much electricity, we must keep the system functional so that you have the ability to use electricity whenever you need it. It costs just as much to ensure the reliability and availability of power for a cabin or grain bin as it does for a home.

Another way to think of service availability is like insurance. If a storm causes damages the cooperative does not bill members for system repairs. The service availability charge ensures that you have service no matter how much or how little energy you purchase. This helps guarantee each member of our cooperative is paying their fair share, and not being subsidized by others. Over the years United Electric has grown and we have maintained and even added to our original system. Inspections are conducted on a regular basis, and repairs or replacements are made to uphold system reliability. Throughout this process, we continuously reevaluate the service availability charge.

If you have an extra meter to a garage, workshop, grain bin, pump, etc. now might be a good time to consider consolidating them. While this process can involve additional costs to you and possibly require the service of an electrician, the return may be worth your investment.

If you have questions regarding the service availability charge or options for combining your services, please contact the cooperative’s member services department toll-free at 1-800-748-1488.